Leading with integrity and expertise

Sparva Incorporated l Makati, Philippines May 2015 - July 2022

• Optimized office inventory management to ensure adequate supply levels, timely product ordering, and efficient management of company resources.

• Built and led a dynamic team of skilled administrative and HR professionals during the startup period to achieve corporate growth and productivity goals.

• Managed the full recruitment lifecycle, including job adverts, candidate selection, and new employee onboarding.

• Successfully onboarded over 350+ new employees, resulting in a 95%
retention rate.

• Circulated company communications, including memos and updates, to inform and keep departments and divisions aligned with corporate objectives and
advancements.

• Created professional templates for offer letters and employment contracts.

• Developed and implemented office policies and procedures to keep team
members coordinated.

• Maintained up-to-date knowledge of HR legislation for continued regulatory
compliance.

• Processed payroll for 350+ employees in coordination with the accounting team.

• Served as a senior point of contact for Employee Relations matters.

• Provided guidance and support to managers and employees on HR matters, including performance reviews, disciplinary actions, and conflict resolution.

• Investigated and documented workplace grievances to eliminate future incidents.

• Delivered consistent and reliable service through overall administration,
planning, coordination, and evaluation of HR functions.

• Maintained accurate HR data and records, including personnel files, benefits enrollment, and performance metrics.

• Collaborated with the executive team to shape the company's culture and drive overall growth and success.

• Created and submitted progress reports to upper management.

• Directed the relocation process for international employees, expertly managing air travel and housing accommodations for new hires.

• Oversaw the meticulous processing and renewal of visas for all international staff, with an emphasis on adherence to regulatory guidelines and requirements.

• Coordinated the termination process for departing international employees, ensuring smooth cancellation of
work permits and timely completion of clearance documentation.

• Conducted thorough documentation reviews and vetting procedures for international hires, leveraging expert
knowledge of company policies and applicable laws to ensure compliance.

Sparva Incorporated l Makati, Philippines May 2010 - July 2015

• Managed daily administrative functions in the department and recommended changes to management to increase productivity.

• Maintained a mailing list of the department and ensured all vital information was disseminated and up to date.

• Handled purchasing of office stationery, equipment, furniture, software licenses, and other software development-related items.

• Managed the department's stockroom and facilities and maintenance and oversaw the department's asset management and disposal.

• Coordinated import/export activities with the logistics department.

• Prepared and created various departmental reports, including Sales Forecast, Sales and Man Hour, Budget and Expense, and Project Progress

• Supported managers in supervising daily administrative operations and ensuring the upkeep of department services and premises.

• Successfully negotiated contracts with suppliers, resulting in a reduction in expenditure costs

• Implemented automation of daily administrative activities for improved efficiency and effectiveness

• Streamlined the department's asset management and disposal processes by introducing electronic filing systems.

• Successfully managed the department’s stockroom without stock discrepancy.

• Oversaw the department's resources and budget with a focus on maintaining the highest standards of financial management.

• Conducted budget forecasting and monitored budget allocation and expenses to ensure optimal resource utilization.

• Monitored monthly sales performance of the department, taking proactive measures to ensure achievement of sales targets.

• Collaborated with the finance section to ensure timely submission and processing of all sales, accounting, and finance related documents and reports.

• Provided comprehensive human resource information and support for the department.

• Monitored staff performance, attendance, overtime, and compensation to ensure compliance with company policies and procedures.

• Collaborated with administrative assistants to plan and execute departmental events, parties, and team building activities.

• Coordinated with the HR department to manage staff recruitment, selection, and training processes, as well as facilitate business trips, including visa and hotel bookings.

Fujitsu Ten Solutions, Inc. l Pasig, Philippines October 2008 - April 2010

• Monitored and controlled the department's resources and budget to meet the highest standards of financial
management

• Conducted budget forecasting and monitored the allocation and expenditure of funds within the department

• Ensured that monthly sales targets were achieved by closely monitoring the department's sales performance

• Collaborated with the finance section to ensure timely submission and processing of all sales, accounting, and
finance related documents and reports

• Managed the department's RFQ, Quotation Sheet, Purchase Order, and Pro forma Sales Invoice for project billing
purposes

• Planned, directed, coordinated, and monitored the environmental and safety programs and projects of the
department to establish goals and objectives, track effectiveness, and ensure compliance with the ISO 14001
Environmental Management System.

• Implemented and oversaw strategies and policies to minimize the department's environmental impact and ensure
safe working conditions.

• Worked closely with cross-functional teams to ensure that environmental and safety requirements were
incorporated into all projects and programs.

• Conducted regular audits and risk assessments to identify and mitigate potential hazards and ensure compliance
with relevant regulations and standards

• Maintained up-to-date knowledge of environmental and safety regulations and best practices and implemented
changes to policies and procedures as needed

• Developed a company-wide schedule of organizational training programs

• Conducted soft skills training for new employees to ensure a smooth transition into the organization

• Delivered Business English courses to Japanese managers to improve their communication and business skills

• Prepared and created progress reports of training programs to track effectiveness and identify areas for
improvement

• Recommended suitable training programs to address identified skill gaps identified during Training Needs
Assessments

• Managed training resources such as laptops, iPads, and books to ensure optimal utilization and maintenance.

• Maintained a comprehensive database of training records to track employee progress and provide data for future
training planning

• Managed the company's social media accounts on Facebook and Twitter

• Responsible for the content management of the company's social media accounts, including creating and
scheduling posts, responding to inquiries, and monitoring engagement metrics

• Worked closely with the marketing team to ensure that social media content aligned with the company's brand
and marketing objectives

• Developed and implemented social media strategies to increase brand awareness, engagement, and lead
generation

• Stayed up to date with social media trends and best practices to continuously improve the company's social
media presence

• Monitored and reported on social media performance metrics to track effectiveness and identify areas for
improvement

Fujitsu Ten Solutions, Inc. l Pasig, Philippines July 2006 - September 2008

• Coordinated and scheduled meetings and appointments for the management team.

• Maintained and updated files, records, and documents.

• Prepared correspondence, reports, and presentations.

• Assisted in budget preparation and expense tracking.

• Provided support in organizing company events and activities.

• Responded to inquiries and concerns from clients and customers.

• Handled other administrative tasks as assigned by the management team.